Optimise restaurant management - delight your guests and maximise profitability. Meet demanding customer and management expectations is a high-pressure world - where the guest experience must be flawless and operations seamless.
Today’s diners have high expectations: they expect to be served quickly and efficiently, in a professional way that respects their individuality and, ideally, reflects their personal tastes and preferences. Technology can bring together the seemingly contradictory concepts of automation and personalisation to deliver an exceptional customer experience.
Verteda solutions enable you to deliver measurably improved guest service alongside increased efficiency, at the touchpoints where you engage with customers and in streamlining your essential back-office operations.
In particular, under-utilisation of tables, lagging table turn times, lack of guest information and inadequate preparation for rush periods can all erode your profitability.
We use the ResPAK specialist dining reservations and table management software to deliver more efficient processes and more personalised guest service, including automating table allocation and usage. Equipped with a self-service portal, guests can utilise web technology to make a reservation without needing to speak to staff.
Complementary Verteda solutions to enhance guest satisfaction and maximise profitability include:
- Inventory and Procurement - Eatec® Solutions by Agilysys, Inc.
- Point of Sale - InfoGenesis™ POS software by Agilysys, Inc.
- Mobile Point of Sale - including InfoGenesis™ Flex by Agilysys, Inc.